Refund Policy
Last updated: June 11, 2026
Because TKresume templates are digital products delivered instantly after your payment is verified, please read this policy before purchasing.
Digital Goods Are Final
Once a paid template is unlocked or downloaded, the purchase is generally non-refundable, because the digital product has already been delivered.
When We Will Help
We’ll always make it right in these cases:
- You were charged but never received access.
- You were charged twice for the same template.
- A verified error on our side prevented your download.
How to Request Help
Email https://t.me/Tkdesignofficial within 7 days of payment with your transaction reference, the bank or mobile money you used, and the template name. We’ll verify and respond.
How Refunds Are Issued
Approved refunds are returned in Ethiopian Birr (ETB) to the account you paid from, usually within a few business days.
Overpayments & Mistaken Payments
If you transferred more than the template price or paid for the wrong item, contact us with your reference at https://t.me/Tkdesignofficial and we’ll sort it out case by case.
Contact
Need help with a payment? Email https://t.me/Tkdesignofficial.