Refund Policy

Once a paid template is unlocked or downloaded, the purchase is generally non-refundable, because the digital product has already been delivered.

We’ll always make it right in these cases:

• You were charged but never received access.
• You were charged twice for the same template.
• A verified error on our side prevented your download.

Email https://t.me/Tkdesignofficial within 7 days of payment with your transaction reference, the bank or mobile money you used, and the template name. We’ll verify and respond.

Approved refunds are returned in Ethiopian Birr (ETB) to the account you paid from, usually within a few business days.

If you transferred more than the template price or paid for the wrong item, contact us with your reference at https://t.me/Tkdesignofficial and we’ll sort it out case by case.

Need help with a payment? Email https://t.me/Tkdesignofficial.